1.1 This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.
1.2 Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties or shared with companies / people outside of the company that operates this website.
1.3 Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable.
1.4 If you would like a copy of the information held on you please write to: Technology in Motion, 2 Mortec Office Park, York Road, Leeds, LS15 4TA.
1.5 Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.
1.6 In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated unsubscription system is unavailable clear instructions on how to unsubscribe will be detailed instead.
2.1 We will hold and use the following details about our patients:
2.1.1 Name, address, phone numbers, email address, date of birth
2.1.2 Name of the responsible person in the case of minors
2.1.3 Assessment and treatment details
2.1.4 Any other information which we reasonably need to help you, make decisions about you or fulfil our regulatory obligations.
2.1.5 If you provide us with any debit card details for extended payment agreements, we will keep those details and may use the details to take further payments up to the invoice amount plus transaction fees.
2.1.6 If a card is identified as having been used fraudulently then we will maintain a record of its use for reporting and preventing fraud; the card details will be deactivated to ensure that they can no longer be used to take payment.
2.1.7 When we are managing your treatment, we may be given sensitive information such as medical information. We will hold and process this information to allow us to make decisions on treatment with us.
2.2 We will hold your data on our systems for a minimum of:
2.2.1 Treated clients – 3 Years
2.2.2 Untreated contacts – 1 year*
2.2.3 All types of records for children and young people will be retained until the patient is 25 or eight years after their death, if sooner.
*If you have opted into marketing then we will hold your contact details (email address, telephone number, name and address) for up to 36 months from the time you last interacted with us. You may opt out of this at any time by unsubscribing from posted or email marketing communication you have received from us.
Information we share
3.1 We will not share your personal information with any other organisation except by your written permission or if legally required to do so because:
3.1.1 The information is necessary for your direct healthcare
3.1.2 We have received consent from you to use your information for a specific purpose e.g. to contact your own doctor or to forward relevant information to another healthcare professional for further investigations.
3.1.3 There is an overriding public interest in using the information e.g. to safeguard an individual or to prevent a serious crime
3.1.4 There is a legal requirement that will allow us to use or provide information e.g. a formal Court order or subpoena.
3.1.5 We have permission to do so from the Secretary of State for Health to use certain confidential patient identifiable information when it is necessary for our work.
3.1.6 Emergency Planning reasons such as protecting the health and safety of others.
3.2 Occasionally we may use your anonymised data or photographs for research, peer reviewed publications, educational presentations and will not share any identifiable information in any format without your written permission.
How we use your information
4.1 We will use your information to:
4.1.1 operate and manage your account and manage any application, agreement or correspondence you may have with us;
4.1.2 carry out, monitor and analyse our business;
4.1.3 contact you by email, SMS, letter, telephone or in any other way about our products and services, unless you tell us that you prefer not to receive marketing;
4.1.4 to form a view of you as an individual and to identify, develop or improve products, that may be of interest to you;
4.1.5 carry out market research, business and statistical analysis;
4.1.6 carry out audits;
4.1.7 perform other administrative and operational purposes including the testing of systems;
4.1.8 comply with our regulatory obligations.
4.1.9 provide information (identifier code, name, date of birth, measurements, scans , photographs, charts, or any other information required) to our manufacturers so that they can make appropriate items for your treatment.
Your data may also be used for other purposes for which you give your permission or where we are permitted to do so by law or it is in the public interest to disclose the information or is otherwise permitted under the terms of the Data Protection Act 1998.
For more information get in touch.